Privacy Policy
Your privacy is fundamental to our neuroscience-based approach to mental strength and goal achievement.
1. Introduction
Welcome to Subconic ("we," "our," or "us"). We are committed to protecting your privacy and mental data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Subconic (the "App").
By using Subconic, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access or use our App.
Our Philosophy: At Subconic, we believe that mental privacy is as important as data privacy. We treat your psychological data with the highest level of confidentiality and respect.
2. Information We Collect
Personal Data
When you register for Subconic, we may collect:
- Account Information: Name, email address, and age for age verification
- Goal & Routine Data: Information about your goals, deadlines, daily routines, and commitment levels
- Mental Wellness Data: Self-reported confidence levels, motivation states, and progress reflections
Usage Data
We automatically collect data about how you interact with Subconic:
- App Interaction: Features used, time spent, session frequency
- Progress Data: Goal completion rates, consistency metrics, journal entries
- Device Information: Device type, operating system, unique device identifiers
3. How We Use Your Information
We use your information exclusively to enhance your mental training experience:
- Personalize Your Mental Training: Create neuroscience-based plans tailored to your psychology
- Improve App Functionality: Continuously enhance features based on anonymized usage patterns
- Send Intelligent Notifications: Deliver reminders and motivational prompts at optimal times
- Ensure Security: Protect against unauthorized access and maintain system integrity
- Comply with Legal Obligations: Meet regulatory requirements when necessary
Important: We never use your data for advertising purposes. Subconic is not an ad-supported platform. Your mental journey is not a product.
4. Data Storage & Security
We implement enterprise-grade security measures:
- Encrypted Storage: All data is encrypted at rest and in transit using AES-256 encryption
- Secure Servers: Data stored on SOC 2 compliant infrastructure with regular security audits
- Access Controls: Strict internal access policies with multi-factor authentication
While we implement robust security, no electronic transmission or storage method is 100% secure. We continuously update our security practices as technology evolves.
5. Data Sharing & Disclosure
We do not sell your personal or psychological data. We may share information only in these limited circumstances:
- With Your Explicit Consent: Only when you specifically authorize sharing
- Legal Requirements: If required by law, court order, or governmental authority
- Trusted Service Providers: With partners who assist us (under strict confidentiality agreements) for:
- Cloud hosting and infrastructure
- Customer support platforms
- Analytics (anonymized data only)
6. Your Rights & Controls
You maintain complete control over your data:
- Access & Export: Request a copy of all your data at any time
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and all associated data
- Notification Preferences: Customize which notifications you receive
- Opt-Out: Withdraw consent for data processing at any time
Data Requests
Email: privacy@subconic.app
Response time: Within 30 days
Data Export
Available in JSON and PDF formats
Includes all goals, progress, and journal entries
7. Third-Party Services
The App may integrate with or link to third-party services (e.g., payment processors, cloud storage). Their privacy policies govern their practices. We are not responsible for the content or privacy practices of these external services.
Current Third-Party Services:
- Payment Processing: Stripe (for subscription payments)
- Cloud Infrastructure: Amazon Web Services (for data storage)
- Analytics: Google Analytics (anonymized data only)
8. Children's Privacy
Subconic is not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information immediately.
For users aged 13-18, we recommend parental guidance when using neuroscience-based mental training tools.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting a notice in the App
- Sending an email to registered users
- Updating the "Last Updated" date at the top of this policy
Your continued use of Subconic after changes constitutes acceptance of the updated policy.